curl --request GET \
  --url https://app.papelship.com/api/v1/tickets \
  --header 'x-api-key: <api-key>' \
  --header 'x-store-hash: <api-key>'

const options = {
  method: 'GET',
  headers: {'x-api-key': '<api-key>', 'x-store-hash': '<api-key>'}
};

fetch('https://app.papelship.com/api/v1/tickets', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

import requests

url = "https://app.papelship.com/api/v1/tickets"

headers = {
    "x-api-key": "<api-key>",
    "x-store-hash": "<api-key>"
}

response = requests.get(url, headers=headers)

print(response.text)

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://app.papelship.com/api/v1/tickets",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "x-api-key: <api-key>",
    "x-store-hash: <api-key>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.papelship.com/api/v1/tickets"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("x-api-key", "<api-key>")
	req.Header.Add("x-store-hash", "<api-key>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

{
  "success": true,
  "tickets": [
    {
      "id": "aB3dE5gH7jK9mN1p",
      "object": "ticket",
      "number": 412,
      "title": "Key not working",
      "category": "technical",
      "status": "open",
      "customer_email": "<string>",
      "created_by": "customer",
      "message_count": 123,
      "last_sender": "customer",
      "last_message_at": "2026-10-04T12:00:00.000Z",
      "last_reply_at": "2026-10-04T12:00:00.000Z",
      "created_at": "2026-10-04T12:00:00.000Z",
      "updated_at": "2026-10-04T12:00:00.000Z",
      "messages": [
        {
          "id": 123,
          "sender": "customer",
          "sender_email": "<string>",
          "content": "<p>Thanks, sent a new key.</p>",
          "video_urls": [
            "<string>"
          ],
          "internal_note": false,
          "created_at": "2026-10-04T12:00:00.000Z"
        }
      ],
      "order_summary": {
        "orders": 123,
        "paid_orders": 123,
        "paid_cents": 123,
        "currency": "<string>",
        "last_order_at": "2026-10-04T12:00:00.000Z",
        "recent": [
          {
            "id": "<string>",
            "status": "<string>",
            "total_cents": 123,
            "currency": "<string>",
            "created_at": "2026-10-04T12:00:00.000Z"
          }
        ]
      }
    }
  ],
  "pagination": {
    "total": 128,
    "limit": 25,
    "offset": 0,
    "has_more": true
  }
}

{
  "success": false,
  "code": "INVALID_API_KEY",
  "error": "Invalid API Key",
  "request_id": "req_7YbK2mQ9xP1cRt4v"
}

{
  "success": false,
  "code": "INSUFFICIENT_SCOPE",
  "error": "This API key needs the orders:write permission",
  "request_id": "req_7YbK2mQ9xP1cRt4v"
}

{
  "success": false,
  "code": "VALIDATION_FAILED",
  "error": "customer_email must be a valid email address",
  "request_id": "req_7YbK2mQ9xP1cRt4v"
}

{
  "success": false,
  "code": "RATE_LIMITED",
  "error": "Too many requests. The limit is 300 requests per minute per key.",
  "request_id": "req_7YbK2mQ9xP1cRt4v"
}