> ## Documentation Index > Fetch the complete documentation index at: https://developers.papelship.com/llms.txt > Use this file to discover all available pages before exploring further. # Unban a customer > Lifts the ban. **Permission:** `customers:write` ## OpenAPI ````yaml /api-reference/openapi/user-api.yaml post /customers/{id}/unban openapi: 3.0.3 info: title: PapelShip Store API version: 1.0.0 description: >- Manage your PapelShip store from your own systems: create orders, sync products and stock, ship physical orders, answer support tickets and react to events. Every request needs your API key in `x-api-key` and your store ID in `x-store-hash`. Amounts are integers in minor units (`2999` = 29.99). Dates are ISO 8601 in UTC. contact: name: PapelShip Support email: support@papelship.com url: https://papelship.com servers: - url: https://app.papelship.com/api/v1 description: Production security: - ApiKey: [] StoreHash: [] tags: - name: Account description: Your key, store and payment methods. - name: Orders description: Create orders, take manual payments, cancel, refund and read deliveries. - name: Products description: Products and their settings. - name: Variants & stock description: Variants, physical stock and license keys. - name: Product content description: Media, SEO, payment methods, files and stock alerts. - name: Categories description: Organise products. - name: Groups description: Collections of products. - name: Coupons description: Discount codes. - name: Customers description: Buyers and their history. - name: Blocklist description: Emails and IPs that can't place orders. - name: Reviews description: Customer reviews. - name: Support description: Support tickets. - name: Subscriptions description: Recurring products and auto-renewals. - name: Fulfillment description: Ship physical orders. - name: Returns description: Return requests. - name: Shipping settings description: Zones, rates and locations. - name: Webhooks description: Endpoints, deliveries and event types. - name: Affiliates description: Partner programme. - name: Analytics description: Sales summary. paths: /customers/{id}/unban: post: tags: - Customers summary: Unban a customer description: |- Lifts the ban. **Permission:** `customers:write` operationId: unbanCustomer parameters: - in: path name: id required: true schema: type: string example: '14' description: Customer `key`, customer ID or URL-encoded email. responses: '200': description: The customer content: application/json: schema: type: object properties: success: type: boolean example: true customer: $ref: '#/components/schemas/Customer' recent_orders: type: array items: $ref: '#/components/schemas/CustomerOrder' required: - success '401': $ref: '#/components/responses/Unauthorized' '403': $ref: '#/components/responses/Forbidden' '404': $ref: '#/components/responses/NotFound' '429': $ref: '#/components/responses/RateLimited' components: schemas: Customer: type: object properties: id: type: integer description: Customer record ID. `null` for buyers known only from orders. nullable: true example: 14 object: type: string example: customer key: type: string description: Use this in /customers/{id} paths. Works for every customer. example: '14' email: type: string example: buyer@example.com status: type: string enum: - active - banned example: active ip_address: type: string nullable: true total_purchases: type: integer example: 3 last_login: type: string format: date-time nullable: true example: '2026-10-04T12:00:00.000Z' created_at: type: string format: date-time example: '2026-10-04T12:00:00.000Z' updated_at: type: string format: date-time example: '2026-10-04T12:00:00.000Z' stats: type: object properties: total_orders: type: integer example: 3 paid_orders: type: integer example: 2 spent_cents: type: integer description: Paid minus refunded, store currency. example: 4500 currency: type: string example: USD other_currency_orders: type: integer example: 0 first_order_at: type: string format: date-time nullable: true example: '2026-10-04T12:00:00.000Z' last_order_at: type: string format: date-time nullable: true example: '2026-10-04T12:00:00.000Z' description: Detail responses only. CustomerOrder: type: object properties: id: type: string example: cd2c66-1a0f8221547-3e90ae invoice_id: type: string example: cd2c66-1a0f8221547-3e90ae total_cents: type: integer example: 2500 currency: type: string example: USD status: type: string example: completed payment_method: type: string nullable: true created_at: type: string format: date-time example: '2026-10-04T12:00:00.000Z' paid_at: type: string format: date-time nullable: true example: '2026-10-04T12:00:00.000Z' Error: type: object properties: success: type: boolean example: false code: type: string description: Machine-readable error code. Branch on this, not on the message. example: VALIDATION_FAILED error: type: string description: Human-readable message. example: customer_email must be a valid email address details: type: object properties: {} description: Extra context, for example `field` for validation errors. additionalProperties: true request_id: type: string description: Include this when you contact support. example: req_7YbK2mQ9xP1cRt4v required: - success - code - error responses: Unauthorized: description: >- Missing, invalid or expired API key. Codes: `MISSING_API_KEY`, `MISSING_STORE_HASH`, `INVALID_API_KEY`, `API_KEY_EXPIRED` content: application/json: schema: $ref: '#/components/schemas/Error' example: success: false code: INVALID_API_KEY error: Invalid API Key request_id: req_7YbK2mQ9xP1cRt4v Forbidden: description: >- The key is not allowed to do this. Codes: `INSUFFICIENT_SCOPE`, `IP_NOT_ALLOWED`, `STORE_NOT_ALLOWED`, `STORE_API_NOT_IN_PLAN`, `FEATURE_NOT_ENABLED` content: application/json: schema: $ref: '#/components/schemas/Error' example: success: false code: INSUFFICIENT_SCOPE error: This API key needs the orders:write permission request_id: req_7YbK2mQ9xP1cRt4v NotFound: description: |- The record does not exist in this store. Codes: `NOT_FOUND`, `STORE_NOT_FOUND` content: application/json: schema: $ref: '#/components/schemas/Error' example: success: false code: NOT_FOUND error: Invoice not found request_id: req_7YbK2mQ9xP1cRt4v RateLimited: description: >- Too many requests. Wait `Retry-After` seconds. Codes: `RATE_LIMITED` (300 requests per minute per key), `STORE_API_MONTHLY_QUOTA_EXCEEDED` (your plan's monthly quota). headers: Retry-After: schema: type: integer description: Seconds to wait. content: application/json: schema: $ref: '#/components/schemas/Error' example: success: false code: RATE_LIMITED error: Too many requests. The limit is 300 requests per minute per key. request_id: req_7YbK2mQ9xP1cRt4v securitySchemes: ApiKey: type: apiKey in: header name: x-api-key description: >- Your Store API key (`pk_live_...`). Create it in **Developers › API keys**. StoreHash: type: apiKey in: header name: x-store-hash description: >- The ID of the store the request is for. Shown in **Developers › API keys**. ```` This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.